Accuracy in the exchange of business documents is always important. The traditional paper document exchange requires information transfer through transcription or data entry and any such information transfer will introduce errors into the process. Increases in speed are often difficult to attain because of the need to avoid transcription errors. As speed increases, so does the likelihood of introducing errors into the process. Advantages gained by increases in speed may be easily offset by the high cost of error correction.

There are several obvious cost savings that will result from increased accuracy of information transferred to suppliers and customers.

• Increased customer satisfaction
• Reduced overhead required either to detect or to reprocess erroneous documents
• Reduced costs to expedite goods or services that are late or lost