Archive for January, 2010

CarpEDIem – My New Squidoo Lens – A Companion to the EDInomics Blog

Tuesday, January 26th, 2010

Last year the new lens I introduced a Squidoo lens focused on “Implementing a B2B e-Commerce Program.”   Today, I am introducing a second lens entitled CarpEDIem.  Why a second lens?  CarpEDIem has a different mission than the B2B e-Commerce Lens.  In CarpEDIem, my goal was to highlight the importance that B2B e-Commerce plays in the global economy and to encourage more businesses to further invest in their B2B programs.  Only 50% of the transactions that could be automated with e-Commerce are using B2B technology today.   As a result, businesses must contend with parallel business processes – half paper-based and half digital. This is not only bad for the manufacturers, retailers, banks and hospitals who have not been able to fully optimize their business processes, but it is bad for all of us consumers who purchase goods and services from these companies. When automation can occur to maximize efficiency not only do costs decline, but customer service improves and product innovation accelerates.

The CarpEDIem content features many of the topics discussed on this EDInomics blog including

  • Six Degrees to B2B – Examples of how B2B e-Commerce affects your everyday life activities such as purchasing a car, shopping for back to school and visiting your doctor.
  • B2B and Current Events – How greater B2B adoption to could help government efforts with homeland security, pandemic outbreaks and food contamination.
  • Obama’s E-Commerce Czar – My proposal for the new administration to appoint an E-Commerce Czar in support of Obama’s environmental, health care and manufacturing platform.
  • Historical Perspective – A look back at the B2B e-Marketplaces of the Dot Com Era.  Why did they fail?  But more importantly how have they influenced the evolution of B2B.
  • Obstacles to B2B – Key issues preventing further adoption of B2B technologies such as the Long Tail of B2B Standards, legacy communications standards and Large File Transfer.

Carpediem

B2B Challenges Across the Manufacturing Industry

Wednesday, January 20th, 2010

The global manufacturing industry has been through a significant period of change over the past couple of years. The most recent economic downturn has led many manufacturers to re-think their business strategies and look for ways to streamline supply chains and of course reduce costs.

This blog will briefly discuss the manufacturing industry today and review some of the B2B challenges facing these companies. So let me first discuss the manufacturing industry today:

Continued Globalisation of Manufacturing Operations – Manufacturing companies are continuing to globalise their operations with new manufacturing hubs appearing in a number of regions around the world. These companies are keen to reduce costs, just like companies in other industry sectors and they are continuing to establish plants and onboard suppliers in emerging markets such as Thailand, Vietnam and of course China. VW and Ford for example have recently confirmed significant multi-billion dollar investments in new manufacturing facilities in Brazil.

Development of Supplier Parks – In some cases, some of the larger manufacturing companies are establishing supplier parks around their plants so as to improve the reliability of parts deliveries from key suppliers. Not only will this help to reduce logistics related costs but it will allow manufacturing hubs to work much more closely with their suppliers.

Manufacturing1 Increased use of Contract Manufacturers – Manufacturing companies are continuing to outsource non-core business processes, this is to allow them to remain focused on their core competencies, ie manufacturing goods or products. Some of the larger manufacturers are continuing to outsource the manufacturing process itself. This allows these companies to focus on activities such as product development and improving customer service related processes.

Improve Inventory Control and Supply Chain Visibility – There is a continued requirement to improve inventory control and visibility across their operations. Depending on the type of manufacturing operation and the goods being produced, the manufacturers will need to hold varying levels of inventory, perhaps due to changing seasonal related demand from consumers and markets.

Growth in the Aftermarket Parts Sector – One area that has seen significant growth in recent years, especially during the most recent economic downturn, has been the aftermarket service parts sector.  As many companies around the world delay spending money on upgrading or replacing their equipment so there becomes an increased demand for spare parts to keep these machines or pieces of equipment in service. There are some research studies out on the market that show that some companies actually make more profit on the sale of aftermarket parts than they do on the sale of original equipment. The service parts sector has been described as a relatively recession proof business and is likely to continue to grow during 2010.

Manufacturing2 Convergence of Supply Chains – Over the last few years there has been a convergence of some of the industry sectors, for example many manufactured goods now contain complex electronic control systems and medical equipment device manufacturers are using an increasing number of LCD flat panel displays within their equipment. This means that the suppliers of these electronic parts are supplying potentially several different industries and there must be some synergies that can be realised by combining supply chains and sharing resources to manage the distribution of these parts.

Increased Investment in Lightweight Materials – Many manufactured goods today contain more lightweight materials than they did ten years ago. With increased use of plastic, carbon fibre and aluminium, some of the raw material providers such as the iron and steel foundries are seeing a decline in their global revenues.

Development of Greener and More Sustainable Supply Chains -  Manufacturers, under pressure from their customers and government policies, are being forced to use less packaging in shipped goods, they are being asked to introduce more recyclable materials in products and  to reduce the amount of paper based transactions flowing across their business,  to name but a few.

So how can B2B Solutions & Services Help Manufacturing Companies in 2010?

The manufacturing industry will have to address some interesting B2B related challenges during 2010.  These challenges are listed below and they are explained in more detail via the video presentation shown below. The presentation shown can also be viewed/downloaded from Slideshare.

  • Consolidation of B2B Infrastructures – Extensive merger and acquisition activity across the manufacturing industry is leading to a requirement for B2B network consolidation
  • Provide Global Connectivity – Increasing requirement to provide connectivity to global manufacturing hubs and trading partners in emerging markets
  • Integration to Manufacturing Systems – Continued requirement to integrate to back office manufacturing systems, e.g ERP platforms
  • Simplify Trading Partner Enablement – With the introduction of new global manufacturing hubs, companies are looking for ways to onboard their long distance suppliers as quickly and smoothly as possible
  • Improve Visibility of Shipments – With goods being manufactured around the world, there will be a continuing need to improve visibility of shipments, for example aftermarket service parts, in order to improve customer satisfaction levels

B2B E-Commerce from 2010 to 2020 – Predictions for the Next Ten Years

Wednesday, January 13th, 2010

Each of the past few years, GXS has published a list of predictions for the coming year.  With the start of a new decade, we have taken a different approach this year.  Instead of issuing predictions about just 2010, I asked a group of eight GXS Subject Matter Experts (SMEs) to offer their opinions about how changing market conditions and new technologies will impact B2B e-Commerce over the next 10 years.  We developed 10 different predictions on a wide range of topics including cloud computing, SaaS, mobility, SOA, agile development, open source, social media, sustainability, emerging markets and demand driven supply chains.

Here is a list of the Top 10 technology and business changes that our SMEs wrote about:

  1. Cloud Computing – Rowland Archer, Chief Technology Officer, demystifies cloud by explaining the three different computing layers – infrastructure, platform and application.  Rowland offers insights as to how cloud will introduce new levels of operational efficiency in the supply chain and B2B integration.  Read Rowland’s article or watch a video interview with Rowland and John Radko to learn more.
  2. SaaS – Andrea Brody, VP of Product Management, explains how SaaS applications will create exponential improvements in supply chain visibility through a new predictive insights capability.  By analyzing the demand and supply signals exchanged between companies, SaaS applications will offer unparalleled insights into value chain activities.  Read Andrea’s article or watch her video to learn more.
  3. MobilityMark Morley, Director of Industry Marketing, envisions the creation of a “Corporate App Store” for users of mobile devices such as iPhones and Blackberries.  Mark explains how the introduction of new, high-speed 4G mobile networks will combine with widespread adoption of smart phones to create this new category of mobile applications.  Read Mark’s article or listen to a podcast interview to learn more.
  4. Services Oriented Architecture – Brian Greenberg, Product Manager for B2B Software, explains how the features of B2B integration gateways will evolve rapidly as a result of new SOA platform architectures.  Brian offers examples of rich new features corporations can expect in the coming years such as pre-processing business logic and real-time, business process analytics.  Read Brian’s article or watch his video interview to learn more.
  5. Agile DevelopmentJustin Duewel-Zahniser, Product Manager for Trading Grid Online, outlines how agile development platforms such as 37Signals’ Ruby on Rails and the Django project will accelerate innovation in the B2B integration sector.  Justin also explains how cloud computing and offshore development will combine to disrupt traditional software development models.  Read Justin’s article to learn more.
  6. Open Source – I wrote a prediction about how Open Source could become a compelling alternative to the traditional exchange models used for supply chain integration.  I have listed a few examples of how manufacturers and retailers can learn from the communities of open source users in other sectors such as higher education and local government.  Read my article or recent blog posts to learn more.
  7. Social Media – Allison Tobin, Director of Corporate Communications and Social Media Strategies, explains how corporations should start to “friend” their trading partners in the supply chain.  Allison offers examples of how the new generation of digital natives will be employing tools such as microblogging, crowdsourcing and social networking to perform business functions ranging from marketing and product development to on-boarding and supplier relationship management.   Read Allison’s article or listen to a podcast interview to learn more.
  8. Sustainability – Jamie OHalloran, Director of Corporate Sustainability, discusses how the price of carbon will force corporations to rethink supply chain strategies.  Jamie foresees the introduction of slow-moving ocean freight options as well as nuclear or wind powered commercial vessels.   Read Jamie’s article to or listen to a podcast interview to learn more.
  9. Emerging MarketsMark Morley, Director of Industry Marketing, offers insights as to how the use of B2B e-Commerce technologies will evolve in emerging markets.  Mark explains the key catalysts which will drive adoption of B2B in the BRIC (Brazil, Russia, India and China) countries and other rapidly developing markets in the Middle East, North Africa and Southeast Asia. Read Mark’s article or listen to the podcast interview to learn more.
  10. Demand Driven Supply Chains – I also wrote about how the widespread adoption of web 2.0 technologies will enable consumer products companies to look forward, not backwards, for demand planning.  There are several examples of how wish lists, search analytics and product pre-order options from Amazon.com and Google can be leveraged for insights into future buying behaviors.  Read my white paper in PDF format or recent blog posts to learn more.