- Successful implementation of ASNs and e-Invoicing with more than 2,000 small and medium sized customers
- Implementation of Web Forms service providing faster issue resolution, with timely access and visibility to invoices and ASNs
Objective
To eliminate paper in their invoicing and shipment process with their small and medium-sized customers by leveraging EDI technology used with their larger accounts, and while ensuring customer satisfaction.
Steps to Success
- Implementation of electronic invoicing and ship noticesystem using an online web form solution
- Use of a single EDI process for all customers large and small, with full visibility of the invoice and shipping process
Results
Significant cost savings and improved shipment speed
- The move to electronic document exchange has dramatically reduced mailing and shipping costs. Shipping orders are no longer delayed due to missing documentation
- Lower days sales outstanding(DSO) due to easier and faster invoice reconciliation and payment
- A flexible pricing model enabled the apparel manufacturer to pay all the costs for the programme, eliminating any obstacle to its customers’ participation